Support
Questions
What is Lucid?
An augmented communication app. It works like the messenger you know, and adds what helps a conversation: clarity, translation, a private coach, protection from scams and pressure, a Mediator in every chat and an assistant that runs the app.
When can I use Lucid?
Lucid is in development. It will arrive on iPhone, Android and the web; this site will say when.
Can Lucid read my messages?
No. Messages are end-to-end encrypted between you and the people you talk to; the only other key is the Mediator’s, inside a sealed service with no human access.
Can I turn the Mediator off?
The Mediator is part of every chat. You choose how firm it is — Gentle, Standard, Strict or Relay — and it never sends words you did not accept.
Will Lucid change what I write?
Never without your tap. Every suggestion is yours to use, edit or ignore, and anything translated, explained or rephrased carries a visible mark.
How do I delete my account?
In the app under Account and security, or ask the Assistant. A code goes to your number, and you can cancel during a grace period before anything is deleted.
Contact
Contact details are published here with the first release.